Customer Publicly Told Account Balance On Social Media, City Of Harare Officials Need Training

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Service providers have never been as accessible as they are now with the help of social media. They are not always prepared for continuous and real time engagement with customers though. Some ignore you for days whilst others immediately respond telling you such gibberish it would just be the same if they had ignored.

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City of Harare is not found in those two camps though. A rate payer asked a question and they immediately got a relevant response. However, the person who responded did not seem to understand the meaning of the word privacy. Check this out:

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A little training can go a long way.

At least the customer owes a mere $15, if it were some people we won’t mention they would have been embarassed to death.

City of HarareHarare

The Harare City Council is an administrative body tasked with providing services for residence of Harare, the capital city of Zimbabwe. Among other duties, the council is responsible for providing clean drinking water, housing and accomodation, refuse collection facilities and health services. Read More About City of Harare

Harare formerly Salisbury is the capital of Zimbabwe. It is the seat of Government, the industrial hub and commercial centre for Zimbabwe. The city was founded by the Cecil John Rhodes-led Pioneer Column in 1890 and named Salisbury. The name was only changed to Harare… Read More About Harare

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